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SHIPHQR Privacy Policy

Last Updated: March 31, 2025

SHIPHQR ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

1. Information We Collect

We may collect several types of information from and about users of our Services, including:

1.1. Personal Information: This may include your name, email address, postal address, phone number, billing information, and other identifiers by which you may be contacted online or offline.

1.2. Business Information: If you are using our Services on behalf of a business, we may collect information about your business, including business name, address, phone number, email address, tax identification number, and other business-related information.

1.3. Shipping Information: Information related to your shipments, including origin and destination addresses, package dimensions and weight, contents, and tracking information.

1.4. Usage Information: Information about your interactions with our Services, including browsing history, search history, and information regarding your interaction with our website or application.

1.5. Device Information: Information about the device you use to access our Services, including device type, operating system, browser type, IP address, and device identifiers.

2. How We Collect Information

We collect information through:

2.1. Direct Interactions: Information you provide when you create an account, place an order, fill out forms, or communicate with us.

2.2. Automated Technologies: When you visit our website or use our application, we may use cookies, web beacons, and other tracking technologies to collect information about your device and browsing actions.

2.3. Third Parties: We may receive information about you from third parties, including business partners, service providers, and publicly available sources.

3. How We Use Your Information

We may use the information we collect for various purposes, including:

3.1. Provide and Improve Services: To provide our Services, process transactions, communicate with you about your account or transactions, and improve our Services.

3.2. Customer Service: To respond to your inquiries, provide support, and address complaints.

3.3. Marketing and Promotions: To send you promotional communications, updates, and information about our Services that may be of interest to you.

3.4. Analytics: To analyze usage patterns, identify trends, and gather demographic information to improve our Services.

3.5. Security: To protect our Services, detect and prevent fraud, unauthorized access, and other harmful activities.

3.6. Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. Information Sharing and Disclosure

We may share your information with:

4.1. Service Providers: Third-party vendors, contractors, and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.

4.2. Shipping Partners: Carriers, freight forwarders, customs brokers, and other parties involved in the transportation and delivery of your shipments.

4.3. Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

4.4. Legal Requirements: To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

4.5. Protection of Rights: To enforce our Terms and Conditions or protect our rights, privacy, safety, or property, or that of our customers or others.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Your Choices

6.1. Account Information: You can review and change your personal information by logging into your account and visiting your account profile page.

6.2. Marketing Communications: You can opt out of receiving marketing emails from us by following the unsubscribe instructions in those emails. You may not opt out of service-related communications that are necessary for the administration of your account.

6.3. Cookies: You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our Services may be inaccessible or not function properly.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

7.1. Access: You may request access to the personal information we have about you.

7.2. Correction: You may request that we correct inaccurate or incomplete information about you.

7.3. Deletion: You may request that we delete your personal information in certain circumstances.

7.4. Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format.

7.5. Objection: You may object to our processing of your personal information in certain circumstances.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below. Please note that we may require specific information from you to verify your identity and process your request.

<h2 className="text-2xl font-semibold mb-3 text-black">8. Children's Privacy</h2>

Our Services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on our Services. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.

9. Third-Party Links

Our Services may contain links to third-party websites and services. We are not responsible for the content or privacy practices of those websites or services. We encourage you to review the privacy policies of any third-party websites you visit.

10. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

SHIPHQR
[Your Address]
[Your City, State, ZIP]
Email: support@shiphqr.com
Phone: +1 (123) 456-7890